THE NEIGHBORHOOD will deliver your order according to the address you provide. All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Please note that International shipping may take 4-7 days or more to be delivered. Please double check all shipping information before submitting your order. Your order will be delayed if we have to contact you to update incorrect information.


We want you to get your order as soon as possible, so THE NEIGHBORHOOD team will do their best to deliver your order. For Kuwait orders it usually takes 1-2 business days, and for international shipping it takes 4-7 days to be shipped. Please note that these are estimated delivery dates. Will however, always do our best to deliver on or before your delivery date.


Dear customers please make sure you can answer the phone when your delivery is on its way. Any delivery returned for the reason "do not answer phone" or "incorrect phone number" will be returned to us. If you want your order to be delivered to you again, please note that you will be responsible for paying the shipping cost. Please note for some GCC countries destination charges Duty and VAT are not included in the price. Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.


Shipping cost is calculated on checkout. For Kuwait orders we charge 2.5KD/8USD. For international shipping we charge the customer 9KD/29USD. 


All international orders (except EU countries, US & Mainland China) may be subject to import duties and taxes once a shipment reaches your country. Additional customs clearance charges must be paid by you; THE NEIGHBORHOOD has no control over these charges and cannot predict what they might be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates. 


Due to the large volume of orders, we receive during sales, we cannot guarantee same-day dispatch. Please allow for a few extra days for your order to be sent out from our warehouse. Kuwait next day delivery service is not available during sales periods.